Board of Directors

head shot of Karen SedoreKaren Sedore, PMP CCMP


Appointed to the ACMP Toronto Chapter Board: June 1, 2014

Founding member of ACMP April 2011 

Director, Events, ACMP Chapter Transition Board from January 1, 2013 to May 31, 2014 and Director of Events, ACMP Toronto Chapter Board, June 1, 2014 to May 31, 2015

Karen is currently Advisor, Change Management at Region of Peel.

Karen is an experienced change management professional, leading and supporting public sector enterprise-wide projects. She has successfully implemented business transformation initiatives focused on maximizing efficiencies while maintaining service levels in a municipal government setting. Karen’s focus on change management has ensured that changes have been implemented well with lasting, positive impact. In addition, Karen acts as a strategic advisor to senior management, and trains and coaches executives in leading organizational change.

Karen is a founding member of ACMP and participated in the initial World Cafe exercise and early transition teams to launch ACMP globally in 2009-10.

Karen is a social worker at heart with a diploma from Sheridan College.  In recent years, she has turned her attention and strong people skills to business transformation efforts in the public sector.  She holds a Project Management Professional (PMP) designation and is certified in the Prosci Methodology for change management.  Karen has completed Prosci’s Train the Trainer program.


Usama El Saman

Vice President 

Appointed to the ACMP Toronto Chapter Board: June 1, 2016

ACMP member since 2015

Usama is a Change Management professional, with over 20 years of global experience; designing and implementing change strategies in Canada, USA, Europe, Middle East and Africa. He possesses a proven ability to affect transformation across a range of organizational areas. In his consulting career, Usama has implemented various change management and organizational cultural development initiatives for major organizations. Currently, he is Senior Manager, Organization Effectiveness at Hitachi Consulting.

In 2011, he graduated with a master’s degree in Positive Organization Development and Change from Weatherhead School of Management at Case Western Reserve University. Today, he is in the final stretch of his Ph.D. in Organizational Change Management. His research focus is on “Meaningful Practice: The association of positive meaning to professional and personal experiences”

DeniseDenise Dykstra, CCMP, PMP, Green Belt


Appointed to the ACMP Toronto Chapter Board: June 1, 2017 \

ACMP member since 2017

Currently Business Planning & Control Team Lead, Change Agent, General Dynamics Land Systems – Canada (GDLS-C), Denise is focused on using leading edge change strategies to help teams transform their business and realise their potential.  She has more than 10 years’ experience designing and executing change management programs in both the construction and defence industries.  Denise currently works with leadership to develop and execute business strategy.

Denise has presented at the GDLS-C Change Management conference yearly since 2010 and co-developed Lean Practitioner training for her organization. She holds a diploma in Business Accounting from Fanshawe College, London.


Sharon O’Meara, Prosci CM Cert, PMP, LSSYB, CSM


Appointed to the ACMP Toronto Chapter Board: June 1, 2016

Founding member of ACMP April 2011 

Treasurer, ACMP Toronto Chapter Transition Board from January 1, 2013 to May 31, 2014 and Treasurer, ACMP Toronto Chapter Board, June 1, 2014 to May 31, 2015

Sharon recently retired from the Bank of Montreal (BMO) to pursue new endeavours in change management in Prince Edward County. She is currently researching the possibilities of introducing and implementing a change management framework to the burgeoning food and restaurant business in the County. She has recently completed the certifications for Smart Serve and for Food Handler Training.

Sharon was the Chair of the BMO Technology Change Management Forum. She was responsible for leading all aspects of change efforts that affected the Systems Development Lifecycle (SDLC) practitioners and processes. Also at the bank, she led the transformation of the Project Management Processes, created the awareness collateral, and provided instructional training to all Project Managers across the company. She was the Technology SME to the BMO Enterprise Change Management (CM) Working Committee, which is mandated to establish CM as a competency within the bank. She was also responsible for the change management activities surrounding the transformation of Technology to the Agile Development Methodology at BMO.

Her work has spanned across Canada, the U.S., and Mexico, as a Project Manager, Change Manager, and Business Analyst, in both the telecommunications and finance industries. She has led development teams in EMEA, Russia, and APAC. She is a Project Management Professional (PMP), a Certified Scrum Master (CSM), a Lean Six Sigma Yellow Belt (LSSYB) holder, is certified in the Prosci Methodology for change management, has a certification in the Capability Maturity Model Integration (CMMI), and holds a Bachelor of Commerce (Accounting) degree. She is fluently bilingual (English / French), and is an ardent promoter of Change Management as a profession.



Jeff Kerr head shotJeff Kerr


Appointed to the ACMP Toronto Chapter Board: June 13, 2017

ACMP member since 2016

Jeff currently acts as a change management and communications consultant as Principal at NovoComm. Jeff has two decades of experience leading and innovating in government and marketing agencies. His path has led him to be a passionate advocate in the power of change management in successfully implementing transformations.

Jeff started his career in marketing and worked on major advertising campaigns for the Ministry of Education, Gray Ridge Farms and the London Tax Payers Federation. Jeff joined the government and developed brand and marketing strategies for Ontario Place, SuperBuild, the Ministry of Public Infrastructure Renewal and PRESTO. Jeff then accepted the opportunity to assist the Land and Resources I&IT Cluster in refining its brand, starting an Innovation Centre and assisting with change management of a major organizational transformation. Jeff ‘s passion for innovation and leading change led him to found the Ontario Public Service (OPS) Innovation Community of Practice. His most recent consulting contract was with the Change Management Office of the Ministry of Transportation’s Road User Safety Modernization Project.

Jeff holds a Honours Bachelor of Arts in Political Science and Business Administration from Wilfrid Laurier University. He is also Certified Change Agent.


SharlaSharla Martin B.A.A-AIM, ERMS, ERMM, IGP, CCMP


Appointed to the ACMP Toronto Chapter Board: June 1, 2017

ACMP member since 2016

Sharla Martin is currently the Director, Information Management at the Region of Peel (the Region).  She has oversight and is accountable for people, program and operations management in the field of information management. Sharla was introduced to the change management discipline in 2010 when she received her Prosci certification as a Change Management Practitioner. Since then she has incorporated the change management discipline into the delivery of information management solutions internal and external to the Region. Sharla is a Change Leader where she aims to influence other leaders to manage the people side of change. She has completed a few speaking engagements highlighting change management as a contributor for success in implementing electronic information systems, practices and policies.

Sharla holds a Bachelor’s degree from Ryerson University, a certificate in Advanced Leadership from York University (Schulich School of Business), a Masters certification in Electronic Records Management, and a Practitioner certificate in Information Governance.  She has also served as a member of the Chief Information Officer National Committee. Sharla has completed Prosci’s Change Sponsor training and in 2016 obtained her professional designation (CCMP) in Change Management.

MayukhMayukh Chakraborty


Appointed to the ACMP Toronto Chapter Board: June 1, 2017

ACMP member since 2016

Mayukh Chakraborty is a seasoned organizational change management and transformational professional carrying extensive experience in leading teams through projects involving large scale complex changes to people, process and technology. He has worked across various industries including energy, retail, utilities, automotive, aeronautical, CPG, pharma, healthcare and government where he has led shaping change and project governance, change capability building and delivery, change management strategy development and executing tactical plans. Recently, Mayukh has been engaged at PepsiCo Foods Canada as the National Change Management Lead where he has built a Change Center of Excellence as well as led multiple transformational initiatives. He has also played a crucial role in pioneering a Business Transformation Council that is tasked with transformational program and portfolio management.

Mayukh carries a Bachelor of Chemical Engineering degree from McMaster University (2003), an MBA from the Schulich School of Business at York University (2008), and has been certified in Prosci (2016) as well as the ACMP Certified Change Management Professional (CCMP) designation(2017).

Tara Mullins


Appointed to the ACMP Toronto Chapter Board: January 1, 2018

ACMP Member since 2015 

Communications Committee, ACMP Toronto Chapter February 2017 to Present


Tara is bilingual and a MBA graduate from Schulich School of Business. She spent most of her earlier career as a professional athlete, representing Canada in Squash on an international level. As a professional athlete, Tara learned the power of goal setting and the benefits of hard work and perseverance. She has experience as an individual and a team competitor. Tara is known by her peers as a dynamic, motivated individual with drive and exceptional interpersonal skills.

Currently, Tara is a Director at Goodlife Fitness and she also runs her own business. In her role as Director she manages, mentors and coaches a team of sixteen associates across Ontario. As lead professional, Tara develops, executes and manages multiple projects and programs of various scope. Tara has assessed key opportunities to determine unmet needs of clients, identified areas for improvement and generated innovated ideas for her department. Over the years, she expanded the business by successfully launching eleven new programs. Her initiative increased the client base and revenue exponentially.

Tara is also a Change Management Professional certified through Change Guides LLP. She leads change management efforts for her department and is currently working on obtaining her CCMP.

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