Board of Directors

head shot of Karen SedoreKaren Sedore, PMP CCMP


Appointed to the ACMP Toronto Chapter Board: June 1, 2014

Founding member of ACMP April 2011 

Director, Events, ACMP Chapter Transition Board from January 1, 2013 to May 31, 2014 and Director of Events, ACMP Toronto Chapter Board, June 1, 2014 to May 31, 2015

Karen is currently Advisor, Change Management at Region of Peel.

Karen is an experienced change management professional, leading and supporting public sector enterprise-wide projects. She has successfully implemented business transformation initiatives focused on maximizing efficiencies while maintaining service levels in a municipal government setting. Karen’s focus on change management has ensured that changes have been implemented well with lasting, positive impact. In addition, Karen acts as a strategic advisor to senior management, and trains and coaches executives in leading organizational change.

Karen is a founding member of ACMP and participated in the initial World Cafe exercise and early transition teams to launch ACMP globally in 2009-10.

Karen is a social worker at heart with a diploma from Sheridan College.  In recent years, she has turned her attention and strong people skills to business transformation efforts in the public sector.  She holds a Project Management Professional (PMP) designation and is certified in the Prosci Methodology for change management.  Karen has completed Prosci’s Train the Trainer program.


Mayukh Chakraborty

Vice President 

Appointed to the ACMP Toronto Chapter Board: June 1, 2017

ACMP member since 2016

Director, Professional Development and Volunteering vents, ACMP Toronto Chapter June 1, 2017 to May 31, 2018

Mayukh Chakraborty is a seasoned organizational change management and transformational professional carrying extensive experience in leading teams through projects involving large scale complex changes to people, process and technology. He has worked across various industries including energy, retail, utilities, automotive, aeronautical, CPG, pharma, healthcare and government where he has led shaping change and project governance, change capability building and delivery, change management strategy development and executing tactical plans. Recently, Mayukh has been engaged at PepsiCo Foods Canada as the National Change Management Lead where he has built a Change Center of Excellence as well as led multiple transformational initiatives. He has also played a crucial role in pioneering a Business Transformation Council that is tasked with transformational program and portfolio management.

Mayukh carries a Bachelor of Chemical Engineering degree from McMaster University (2003), an MBA from the Schulich School of Business at York University (2008), and has been certified in Prosci (2016) as well as the ACMP Certified Change Management Professional (CCMP) designation(2017).


Andrea Berger, Prosci ADKAR


Appointed to the ACMP Toronto Chapter Board: June 1, 2018

ACMP member since August 4, 2015

Andrea Berger is the Change Leader, Transformation for the North American Customer Contact Centre (NACCC), BMO Financial Group.  In her current role, Andrea is accountable for the development and implementation of strategic initiatives aligned to the NACCC strategy, and is responsible for leading the development, implementation and sustainment of an integrated change and communication strategy.

Since joining BMO in 1995, Andrea has held numerous roles focusing on employee engagement, relationship management, strategic change, communication and the client experience.   Most notably were roles including Human Resources Business Partner supporting Wealth Management, Senior Specialist Operations Support supporting Wealth Management in the North American Customer Contact Centre.

She is currently the Chair for BMO WISE Mississauga, which is a community of employees who champion the inclusion, connection, development, advancement, and support of women.  Andrea also participated on the 2018 Global Conference Committee for the Association of Change Management Professionals (ACMP).

For two consecutive years, Andrea has been the recipient of the Annual Best of the Best award for the North American Customer Contact Centre which recognizes a prestigious group of top performers across BMO.

Andrea holds a Bachelor of Arts in Sociology from York University and is certified in the Prosci methodology for change management.


Tara Mullins, MBA

Director, Events

Appointed to the ACMP Toronto Chapter Board: January 1, 2018

ACMP Member since 2015 

Director, Events, ACMP Chapter Transition January 1, 2018 – May 31, 2018; Communications Committee Volunteer February 2017 – January 2018. 

Tara is bilingual and a MBA graduate from Schulich School of Business. She spent most of her earlier career as a professional athlete, representing Canada in Squash on an international level. As a professional athlete, Tara learned the power of goal setting and the benefits of hard work and perseverance. She has experience as an individual and a team competitor. Tara is known by her peers as a dynamic, motivated individual with drive and exceptional interpersonal skills.

Currently, Tara is a Director at GoodLife Fitness and she also runs her own business. In her role as Director she recruits, manages, mentors and coaches a team of sixteen associates across Ontario. As lead professional, Tara develops, executes and manages multiple projects and programs of various scope. Tara has assessed key opportunities to determine unmet needs of clients, identified areas for improvement and generated innovated ideas for her department. Over the years, she expanded the business by successfully launching eleven new programs. Her initiatives increased the client base and revenue exponentially.

Tara’s passion lies in coaching and over her career has worked with people from the ages of 7-60 years old.  She helps people to identify and develop new skills both physically and psychologically on court – to prepare for competition – and off court – for recover.  From her years with dealing with highs and lows of training and competing, Tara learned the power of resilience and tries to relay her knowledge and experiences to clients. When competing she had the opportunity to travel to places such as Colombia, Ecuador, Australia, Egypt, and more… where she learned extensively about the diverse cultures around the world and developed skills to converse with event promoters and sponsors.

As a volunteer Tara has been on the Nominating and High Performance Committees of Squash Ontario where she was involved in key decisions about the management of high performance squash in the province including provincial team selection, prize money distribution and allocation, and policy changes.

Tara has a Change Management certification through Change Guides LLP. She leads change management efforts for her department and is currently working on obtaining her CCMP.


SharlaSharla Martin B.A.A-AIM, ERMS, ERMM, IGP, CCMP

Director, Membership

Appointed to the ACMP Toronto Chapter Board: June 1, 2017

ACMP member since 2016

Sharla Martin is currently the Director, Information Management at the Region of Peel (the Region).  She has oversight and is accountable for people, program and operations management in the field of information management. Sharla was introduced to the change management discipline in 2010 when she received her Prosci certification as a Change Management Practitioner. Since then she has incorporated the change management discipline into the delivery of information management solutions internal and external to the Region. Sharla is a Change Leader where she aims to influence other leaders to manage the people side of change. She has completed a few speaking engagements highlighting change management as a contributor for success in implementing electronic information systems, practices and policies.

Sharla holds a Bachelor’s degree from Ryerson University, a certificate in Advanced Leadership from York University (Schulich School of Business), a Masters certification in Electronic Records Management, and a Practitioner certificate in Information Governance.  She has also served as a member of the Chief Information Officer National Committee. Sharla has completed Prosci’s Change Sponsor training and in 2016 obtained her professional designation (CCMP) in Change Management.


Jeff Kerr, BA, CCA


Appointed to the ACMP Toronto Chapter Board: October 20, 2018

ACMP member since 2016



Jeff currently acts as a change management and communications consultant as Principal at NovoComm. Jeff has two decades of experience leading and innovating in government and marketing agencies. His path has led him to be a passionate advocate in the power of change management in successfully implementing transformations.

Jeff started his career in marketing on major advertising campaigns for the Ministry of Education, Gray Ridge Farms and the London Tax Payers Federation. He joined the Government of Ontario and developed brand and marketing strategies for Ontario Place, SuperBuild, the Ministry of Public Infrastructure Renewal and PRESTO. Jeff then assisted the Land and Resources I+IT Cluster in refining its brand, starting an innovation centre and assisting with a major organizational overhaul. He subsequently led the communications stream for the Change Management Office of the Ministry of Transportation’s Road User Safety Modernization Project. Jeff most recently developed communications plans and products for projects at Infrastructure Technology Services like the adoption of Office 365 across the Government of Ontario. Jeff ‘s passion for transforming the Ontario Public Service led him to create innovation and change management communities of practice.

Jeff holds an Honours Bachelor of Arts in Political Science and Business Administration from Wilfrid Laurier University. He is also a certified change agent.